Acxelin Agentix (“Acxelin Agentix,” “ Company,” “we,” “us,” or “our”) provides artificial intelligence, automation, enterprise software, consulting, and managed technology services (collectively, the “Services”) through our website located at https://acxelinagentix.com (the “Site”) and related platforms. 

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our Site, engage our Services, or otherwise interact with us. Please read this Policy carefully. By accessing or using the Site or Services, you agree to the practices described here. 

1. Scope of This Policy 

This Policy applies to: 

• Visitors to our Site 

• Prospective, current, and former clients 

• Users of our AI, automation, and enterprise software platforms 

• Individuals who contact us for sales, support, or consulting inquiries 

• Job applicants and business partners, where applicable 

This Policy does not apply to third-party websites, applications, or services that may be linked from our Site. We encourage you to review the privacy practices of any third party you interact with. 

2. Information We Collect 

2.1 Information You Provide Directly 

We may collect information you voluntarily provide, including: 

• Contact information: name, job title, company name, email address, phone number, mailing address 

• Account and platform credentials: usernames, passwords, and access tokens for our Services 

• Business and project information: details you share when requesting consulting, automation, or AI implementation services 

• Communications: information contained in emails, support tickets, chat messages, or forms submitted through the Site 

2.2 Information Collected Automatically 

When you visit our Site or use our Services, we may automatically collect: 

• Device and technical data: IP address, browser type, operating system, device identifiers 

• Usage data: pages visited, features used, time spent, referring/exit pages, clickstream data 

• Log data: server logs, error reports, and diagnostic information generated by our AI and automation platforms 

• Cookies and similar tracking technologies: as described in our Cookie Policy 

2.3 Information from Third Parties 

We may receive information about you from: 

• Business partners, resellers, or integration providers 

• Publicly available sources (e.g., professional networking sites, company directories) 

• Analytics and advertising providers 

• Third-party platforms you connect to our Services (e.g., CRM, ERP, or cloud infrastructure providers) 

2.4 AI and Automation Platform Data 

Where our Services process client data through AI models, automation workflows, or managed technology solutions, such data (“Client Data”) is processed under the terms of the applicable services agreement or Data Processing Agreement (“DPA”) executed between Acxelin Agentix and the client. This Privacy Policy governs our handling of personal information relating to Site visitors and business contacts; it does not override contractual terms governing Client Data processed on behalf of clients as a data processor or service provider. 

3. How We Use Information 

We use collected information for purposes including: 

• Providing, operating, maintaining, and improving our Site and Services 

• Delivering AI, automation, consulting, and managed technology solutions requested by clients 

• Processing transactions, invoicing, and account management 

• Responding to inquiries, support requests, and communications 

• Sending administrative information, service updates, and security notices 

• Marketing and promotional communications, where permitted, and subject to opt-out 

• Conducting analytics to understand Site usage and improve performance 

• Detecting, investigating, and preventing fraud, abuse, or security incidents 

• Complying with legal obligations and enforcing our agreements 

• Training, testing, and improving internal tools, subject to applicable client contractual restrictions on the use of Client Data 

We do not use client-confidential data submitted through managed AI or automation engagements to train third-party or public AI models unless explicitly agreed in writing with the client. 

4. Legal Bases for Processing (Where Applicable) 

For individuals located in jurisdictions requiring a legal basis for processing (e.g., the EEA, UK, or similar frameworks), we rely on one or more of the following: 

• Consent, where you have given clear permission 

• Contractual necessity, to perform a contract with you or your organization 

• Legitimate interests, such as improving our Services, securing our systems, or direct marketing, provided such interests are not overridden by your rights 

• Legal obligation, where processing is required to comply with applicable law 

5. Cookies and Tracking Technologies 

Our Site uses cookies, pixels, and similar technologies to operate core functionality, analyze usage, and support marketing efforts. Details on the categories of cookies used, their purposes, and how to manage your preferences are set out in our Cookie Policy. 

6. How We Share Information 

We do not sell personal information. We may share information with: 

6.1 Service Providers and Subprocessors 

Third parties that support our operations, such as cloud hosting providers, AI infrastructure and model providers, analytics platforms, payment processors, and customer support tools — bound by confidentiality and data protection obligations. 

6.2 Business Partners 

Integration partners or resellers involved in delivering a Service you have requested. 

6.3 Corporate Transactions 

In connection with a merger, acquisition, financing, or sale of assets, subject to standard confidentiality protections. 

6.4 Legal and Regulatory Disclosures 

Where required to comply with applicable law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Acxelin Agentix, our clients, or others. 

6.5 With Your Consent 

For any other purpose disclosed to you at the time information is collected, with your consent. 

7. International Data Transfers 

We may transfer, store, and process information in countries other than your own. Where required, we implement appropriate safeguards — such as Standard Contractual Clauses or equivalent mechanisms — to ensure an adequate level of protection for information transferred internationally. 

8. Data Retention 

We retain personal information only as long as necessary to: 

• Fulfill the purposes described in this Policy 

• Meet contractual, legal, tax, accounting, or reporting obligations 

• Resolve disputes and enforce our agreements 

Retention periods vary depending on the type of data and the nature of our relationship with you. Client Data processed under a service agreement is retained and deleted in accordance with the terms of that agreement. 

9. Data Security 

We implement administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction, including: 

• Encryption of data in transit and, where applicable, at rest 

• Access controls and role-based permissions 

• Regular security assessments and monitoring 

• Employee confidentiality obligations and training 

No method of transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. 

10. Your Privacy Rights 

Depending on your jurisdiction, you may have the right to: 

• Access the personal information we hold about you 

• Request correction of inaccurate or incomplete information 

• Request deletion of your personal information 

• Object to or restrict certain processing 

• Request portability of your data 

• Withdraw consent where processing is based on consent 

• Opt out of marketing communications at any time 

• Lodge a complaint with a supervisory or data protection authority 

To exercise these rights, please contact us using the details in Section 14. We may need to verify your identity before fulfilling certain requests. 

11. Third-Party Links and Integrations 

Our Site and Services may contain links to, or integrations with, third-party websites, platforms, or tools not owned or controlled by Acxelin Agentix. We are not responsible for the privacy practices or content of such third parties. 

12. Changes to This Policy 

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The updated version will be indicated by a revised “Last Updated” date. Material changes may be communicated through the Site or via direct notice, where appropriate. 

13. Contact Us 

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: 

Email: [email protected]
 Website: https://acxelinagentix.com